No returns/or refunds. All purchases are final sale. Please contact us if you have any questions, or issues with your order.
SHIPPING INFO -
We create each design, and also embroider each item for all you lovely ACE supporters! Because we take the time and pride in creating each item for you, it may take up to 5-14 business days before your order may ship. Please don't worry as we are making sure each item is perfect for you! Please feel free to contact us with any questions or concerns!
All packages are shipped USPS- tracking number provided when order is shipped. No insurance provided - takes up to 2-12 business days for delivery
International shipping - shipped USPS - no tracking number, or insurance provided - takes up to 5-17 business days for delivery
If you need upgraded shipping domestic, or international, please contact us at: firstname.lastname@example.org Thank you!
FYI - We are not responsible for lost or stolen packages!
Please keep in mind, if your order is returned to us due to an undeliverable address, the fees to reship the package will be at the customers expense.